- I just can't beat scenario xy. What should I do?
Sw&Ear is a quite challenging game. Whenever the player beats a scenario he should feel that he really has accomplished something. If you are stuck, just have a look at our Tips & Tricks section.
- Can I play Sw&Ear on my Android Phone?
Sw&Ear should work fine on most Android Phones with a minimum screen resolution of 320x480 (HVGA) and an API Version of 1.5 or higher. Check the free demo version 'Sw&Ear - Demo' if you are unsure about your device in particular.
- Can I play Sw&Ear on my Apple iPhone or iPod Touch?
Yes, Sw&Ear is working fine with all iPhone and iPod Touch models currently on the market.
- Can I play Sw&Ear on my Tablet (e.g. iPad or Android Tablet)?
Sw&Ear was not specifically designed for tablets. It might work well enough on your tablet, however.
Make sure to try the free demo version first before you purchase the game.
- Do I need to be connected to the mobile network or wifi to play Sw&Ear?
No. However, there is a one-time license check where you have to be connected to the mobile network or wifi.
- Download / Installation issues on Android market
Some of our customers reported that they got stuck in the download process after purchasing Sw&Ear. In all cases this was related to credit card authorization issues so far.
The good news is that your credit card will definitely NOT be charged in this case.
Here you can see the notification Mangobile gets from Google in such a case:
"The authorization of the customer's credit card failed. Google has sent an email instructing the customer to update their card. If they fail to provide a valid card within 7 days, this order will be automatically cancelled by Google."
If you cannot proceed as suggested by Google above for whatever reason, just drop us a few lines via email (info@mangobile.com). We can cancel the whole order for you, so you can retry with a different payment method, for example.
You can also contact Google directly via the following link:
http://www.google.com/support/androidmarket/bin/request.py?contact_type=market_phone
Whether your credit card authorization is successful or not entirely depends on the terms and security settings of your issuing credit card company.
There is not much Mangobile or Google can do about it.
Some type of credit cards don't seem to accept purchases of products outside of the issuing country (happens quite frequently in the US). Since Mangobile is located in Germany, this might be the reason why you could buy other products on Android market with your credit card without any problems. Try to contact your credit card company in such a case.
